Help& FAQ
Find answers to common questions about our services, shipping processes, and policies. If you need further assistance, feel free to contact our support team.
Client Questions
Find answers to your queries about our services, shipping, and logistics. At Cargoserv, we prioritize clear communication and your satisfaction.
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Commercial Invoice: A detailed bill provided by the exporter, outlining the goods and their value.
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Packing List: Describes the items, their packaging, weight, and dimensions.
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Bill of Lading (BOL)/Airway Bill (AWB): A transport document issued by the carrier.
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Import License: If required by the importing country.
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Certificate of Origin: Certifies the country of origin of the goods.
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Customs Declaration: Includes information about the shipment, required by the customs authorities.
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Insurance Certificate: Proof of insurance coverage for the shipment.
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Product-Specific Certificates: Such as phytosanitary, health, or quality certifications, depending on the product. (If Applicable)
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Commercial Invoice: A detailed bill provided to the buyer.
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Packing List: Details the contents of the shipment.
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Bill of Lading (BOL)/Airway Bill (AWB): Issued by the carrier as proof of shipment.
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Export License: If required by the exporting country.
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Certificate of Origin: Indicates the origin of the goods.
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Customs Declaration: Information about the export for customs clearance.
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Export Packing Certificate: Sometimes required for specific goods.
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Pro Forma Invoice: A preliminary bill for customs or pre-shipment agreements.
Yes, depending on the type of goods, additional documentation may be required. For example:
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Agricultural Products: Phytosanitary certificates or fumigation certificates.
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Food Items: Health certificates or FDA approvals.
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Hazardous Goods: Material Safety Data Sheet (MSDS).
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Textiles: Export authorization or quota certificates.
We prioritize prompt communication and aim to respond to all client inquiries within 24 hours. Our expertise customer support team is available 24 hours to address your questions and provide solutions efficiently.
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WCA (World Cargo Alliance): A renowned network of independent freight forwarders offering comprehensive logistics solutions worldwide.
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DF Alliance by DP World: A trusted network providing seamless logistics and trade solutions backed by DP World’s global infrastructure.
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Sinotrans: One of the largest and most reliable freight forwarding networks in Asia, delivering top-tier supply chain services.1
Through these partnerships, we ensure access to extensive global coverage, reliable services, and competitive rates for our clients.
